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Arriva Reisplanner Producten Service

Trial offer

During the past weeks/months you have used the free trial offer of Arriva. We are curious how you experienced travelling to work with Arriva. By sharing your experience with us, we can further improve our offer in the future. Thank you in advance!
How do you normally go to work?
Why did you take the Arriva offer to go to work by bus for free?
How satisfied are you on your experience with Arriva in general during the pilot period?
1 not satisfied at all - 10 very satisfied

How satisfied are you on the following aspects during the pilot period?

Travel time
1 not satisfied at all - 10 very satisfied
Frequency
1 not satisfied at all - 10 very satisfied
Comfort
1 not satisfied at all - 10 very satisfied
Convenience
1 not satisfied at all - 10 very satisfied
Quality
1 not satisfied at all - 10 very satisfied
Will you continue taking the Arriva bus?
What’s the main reason why you continue taking the Arriva bus to go to work?
What’s the main reason why you don’t continue taking the Arriva bus to go to work?
What would persuade you to choose for public transport to go to work?
In the form we ask for your personal data. We will only use this personal data for the purposes described in our privacy statement and we consider it essential that we comply in all cases with the requirements of the General Data Protection Regulation (GDPR). For more information, visit arriva.nl/privacy.